Account help

Common portal tasks

Renter access Open the secure invite from your landlord. The invited email is already verified and connected to the rental.
Landlord signup Create your landlord account first, then add properties, renters, leases, documents, and contacts from inside the portal.
Password reset Use the login page if you need a reset link or landed on the wrong side of the portal.

Platform support

Contact KJD GROUP LLC

Use support for Account access, setup questions, login issues, and portal problems. Lease disputes, emergencies, and property decisions still belong to the landlord or property contact.

Property questions

Contact the landlord or property contact for

Rent and balances Use Payments inside the renter portal. If something looks wrong, ask the landlord to review the payment record.
Maintenance timing and access Use Maintenance so photos, updates, and scheduled visits stay tied to the same request.
Lease or agreement questions Open the agreement first so the exact document, status, and download link are visible before asking for clarification.
Emergency property issues Follow the emergency instructions shown in the portal instead of waiting for platform support.