Help center
Get help with account access and platform support.
Use this page for login, activation, password resets, and platform issues. Property decisions still come from the landlord or property contact shown in the portal.
Account help
Common portal tasks
Tenant activation
If your landlord already added you, use renter register to send the password setup email.
Landlord signup
Create the owner workspace first, then add properties, residents, occupancy, documents, and contacts from inside the portal.
Password reset
Use the login page if you need a reset link or landed on the wrong side of the portal.
Platform support
Contact Leasevora
Email
hello@leasevora.com
Phone
Publish PLATFORM_SUPPORT_PHONE if you want a public support number shown here.
Use support for
Account access, setup questions, login issues, and portal problems. Lease disputes, emergencies, and property decisions still belong to the landlord or property contact.
Property questions
Contact the landlord or property contact for
Rent and balances
Use Payments inside the resident portal or the billing contact listed in Contacts.
Maintenance timing and access
Use Maintenance so photos, updates, and scheduled visits stay tied to the same request.
Lease or document questions
Open the document first, then use Inbox if you need clarification tied to that record.
Emergency property issues
Follow the emergency instructions shown in the portal instead of waiting for platform support.